Privacy Policy

Last updated: 20 April 2026

This Privacy Policy explains how Hota Print (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit, use our services, or make a purchase on hotaprint.com (the “Site”), or otherwise communicate with us about the Site (together, the “Services”).

In this Privacy Policy, “you” refers to any user of the Services, including customers, website visitors, or anyone whose information we collect in accordance with this policy. Please read this Privacy Policy carefully.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal/regulatory reasons. When we do, we will post the updated version on the Site and update the “Last updated” date.

2. How we collect and use personal information

Our store is powered by WordPress with the WooCommerce e-commerce solution. To provide the Services, we collect personal information from different sources.

Personal information we collect directly from you:

• Contact details: Name, email address, phone number, delivery and billing address.
• Order information: Items purchased (custom apparel, home decor, etc.), payment confirmation, delivery details, and order history.
• Account information: Login credentials and account preferences.
• Customer support: Information you choose to include in your communications via email or WhatsApp.

Information collected automatically (Cookies):

We use cookies to manage your shopping cart and session. For more details, please refer to our Cookie Policy.

3. Legal bases (UK GDPR)

Under the UK GDPR, we process personal information under the following legal bases: Contract (to fulfil your order), Legal obligation (tax and accounting), Legitimate interests (to secure and improve our business), and Consent (for marketing).

4. International transfers

Your information is processed by our teams in the United Kingdom and Vietnam. When we transfer personal information internationally, we use appropriate safeguards (such as Standard Contractual Clauses) to ensure your data remains protected.

5. Your rights (UK)

You have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at support@hotaprint.com.

6. Contact

If you have questions about this Privacy Policy, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).